These Terms of Use (“Terms”) of Complain Together set out the terms and conditions for the use of this website and all related sites to our sites (collectively, “our Sites”) and our relationship with users of the Sites.
Who we are and how to contact us
This site is operated by WebshopCompany Ltd (“we”, “us”, “our”), the coordinator of the Complaint Together community. WebshopCompany Ltd is a company registered in England and Wales with company number 08595221, whose registered office is at 1 Northumberland Avenue, Trafalgar Square, London, WC2N 5BW, United Kingdom.
About Complaint Together
Complaint Together is a community platform for individuals to share their complaints about products and services.
By using our website you agree to these terms and conditions
We require all visitors to our Sites to comply with these Terms. By using our Sites, you acknowledge and confirm that you accept these Terms and that you agree to abide by them at all times when using our Sites.
If you do not agree to these Terms, please do not use our Sites.
There are other Terms which may apply to you: these Terms refer to the Privacy Policy and Cookies Statement which applies to your use of our Sites.
How you can use the content on our sites
We are the owner or licensee of all intellectual property rights in and to our Site and the content contained therein, including, but not limited to, text, graphics, audio, video, photographs, software, inventions, surveys, logos or other materials (“Materials”). The Materials are the intellectual property of or licensed to WebshopCompany Ltd by its licensors, business partners and affiliates, including all trademarks, service marks, copyrights, patents, database rights and trade secrets contained therein. These works are protected by copyright laws and treaties worldwide. All such rights are reserved.
As a user, you may, subject to acceptance of the terms and conditions, print a copy and download extracts from any page(s) of our website for your personal use and to draw the attention of others within your community to content posted on our website.
You may not modify hard or digital copies of any printed or downloaded materials in any way, nor may you use them as illustrations, photographs, video or audio recordings, or graphics separately from the accompanying text.
Our (and our identified contributors’) status as authors of the content on our website must always be acknowledged and the right to use it must be granted in writing. Without this acknowledgement, content may not be copied or republished.
If you print, copy or download any part of our website in breach of these Terms, your right to use our website may cease immediately without our written permission and you must, at our option, either return or destroy any copies of the material you have made.
Information provided by our users
Do not provide us with any confidential or proprietary information through the public area of our website. Any information you provide, including, but not limited to, questions, comments, suggestions, and the like, should be posted without attribution as a public community communication and should not be considered confidential.
Further, by accepting these Terms, you agree that you grant us an unrestricted, irrevocable license to use, reproduce, display, modify and distribute any such information you provide while using our Site. We will disclose information publicly only on the condition of personal anonymity, or with your prior written consent, in a specific place and after obtaining your written permission, including the location, the information to be disclosed and the manner in which it is to be displayed.
We expressly exclude all liability and accountability for content or other material uploaded to our site by any user or visitor. You are solely responsible for any material or information posted, submitted or otherwise made available by you on ComplainTogether.com, and you agree to indemnify us and defend us against any claim arising from your failure to comply with these Terms of Use or any other applicable laws or regulations.
By posting, submitting or otherwise making available any material or information on our website, you grant us an unrestricted, irrevocable license to use, reproduce, display, modify, and distribute such material or information, and we may disclose such information publicly only with your prior written consent, in a specific place and after obtaining your written permission, including the location, the information to be disclosed, and the manner in which it is to be displayed.
We expressly exclude all liability and accountability for any content or other material uploaded to our site by any user or visitor, and any visitor posts or other use of our site does not imply our endorsement of any material or information posted by third parties on our site.
If any part of these Terms is held invalid, illegal, void or unenforceable in the future, that part shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.
FAQ
What is Complaint Together?
Complaint Together is a community platform where consumers can share their complaints about products and services.
Why are Terms and Conditions important for using Complaint Together?
The Terms and Conditions outline the rules and policies that govern the use of the website and protect the intellectual property of the site and its users.
What are some key aspects of the Terms and Conditions?
The Terms and Conditions cover intellectual property rights, user-provided information policies, confidentiality, and liability.
Can I share confidential information on Complaint Together?
No, it is advised not to share confidential information on Complaint Together. Any information provided on the website is considered public communication and should not be considered confidential.
What happens if I violate the Terms and Conditions?
Violating the Terms and Conditions may result in the revocation of your right to use the website, and any copies of the material you have made must be returned or destroyed.
Contact Us
If you have any questions or concerns about these Terms, or if you need assistance, please contact us at support@complaintogether.com.
We take all complaints seriously and will do our best to address your concerns promptly and effectively. Thank you for using Complaint Together.
Last updated: 06/04/2023